Privacy Policy

Layoutio (layoutio.com) is operated by the Layoutio project. This page explains what we collect when you use the website, the waitlist, or the app at app.layoutio.com.

What we collect

• Account email and authentication data, handled by Supabase.
• Waitlist email, if you request access, and whether it was verified.
• Projects you create: names, map drawings, parking layouts, and export files you generate in the browser.
• Billing data if you subscribe. Payments are processed by Stripe. We store your plan and invoice references, not full card numbers.
• Help messages you send from the editor, including the project context you choose to share.
• Basic server logs (IP, time, page) needed to keep the service running.

How we use it

We use this data to run Layoutio, send waitlist and account emails, process subscriptions, and answer support requests. We do not sell your data. We do not use your project layouts to train public models.

Emails

If you enter your email on this site and agree to hear from us, we may send you messages about Layoutio, including product news, launch updates, and offers. Those messages follow the US CAN-SPAM Act: they identify Layoutio, include a way to opt out, and are sent only to an address you gave us.

You can unsubscribe by replying to any marketing email with “unsubscribe”, or by writing to hello@layoutio.com. We honor opt-out requests within 10 business days and then stop commercial emails to that address. Account emails, such as a password reset or a receipt, are not marketing and may still be sent.

Processors

We use Supabase (database and login), Vercel (hosting), Resend (email), Stripe (payments), and MapTiler (map tiles). Each processes data only to provide that service.

How long we keep it

Account and project data stay until you ask us to delete them. Waitlist emails stay until you unsubscribe or ask us to remove them. Billing records are kept as long as tax and accounting rules require.

Your rights

If you are in the EEA or UK you can ask for a copy of your data, a correction, or deletion. Email hello@layoutio.com. You can also close your account by writing to the same address.